Training and implementation

Where applicable, our installation services incorporate training. This can typically be part of the process, or initiated as a separate activity. AzteQ places as much emphasis on engineers’ soft skills as it does on technical competence, ensuring that our clients experience high quality installations and support.

Usually, this will be incorporated as part of an EPoS implementation program or within an EFTPoS card terminal installation rollout. As an example, AzteQ has implemented training visits to approximately 3300 merchants countrywide to familiarise them with a new card terminal service, which included Equality & Diversity policies. The project was carried out in a 10 week period and involved 16 fully vetted trainers. Full scheduling, site and performance management were provided as part of the project.